Zoom Down — March 20, 2026 Outage Report

majorResolved

Zoom meetings and webinars were disrupted for users joining from web browsers. Desktop and mobile apps were partially affected.

Started March 20, 2026 at 8:00 AMResolved March 20, 2026 at 9:45 AMDuration: 1h 45m

Affected regions: North America, Europe

Incident Timeline

InvestigatingMarch 20, 2026 at 8:00 AM

Reports of users unable to join meetings via web client.

IdentifiedMarch 20, 2026 at 8:25 AM

WebSocket connection issue identified in web client infrastructure.

ResolvedMarch 20, 2026 at 9:45 AM

Web client fully restored.

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